~Thank you for your business!
We are here to serve you.~
We guarantee our work.
If you notice any defects in workmanship, please contact us to arrange for return and repair. We will reimburse you for media mail shipping to us.
Genuine leather is a natural product. Hides will vary in color and natural markings, which are acquired throughout the animal’s lifetime, especially if it’s a wild animal like a kangaroo.
We will gladly correct defects and omissions. However, there is a difference between defects in workmanship and minor imperfections, which are to be expected in any hand-crafted product.
We reserve the right to decide whether to attempt to correct a minor imperfection you have brought to our attention, or to issue a partial refund. Sometimes, attempts to correct will only make matters worse.
All prices listed on this site for restoration and rebinding are estimates and subject to change.
In all cases, insurance for a book or any item sent or left for repair, whether in transit or in the shop, is the responsibility of the owner of the book or item.
Leonard’s will not be responsible for any amount over the agreed upon and collected cost of binding and restoration for each item, and then only in the case where the workmanship is clearly faulty, or loss or damage is clearly our fault.
All agreed upon repair and restoration costs due must be paid prior to the return of any book or item.
Unless prior verbal or written agreement is made, any item that is held for more than 30 days after notification of payment due is subject to disposal at our discretion.
We reserve the right to refuse service to anyone when the work involves objectionable material.
Just in case you were wondering, Leonard’s has never ever sold an e-mail address or contact information to a third party, nor have we ever even lent one out.
And we never will.
We have published some e-mail from our satisfied customers, but we have left any identifying information off the letters. If you are not comfortable with our use of your e-mail to us, please let us know and we will be glad to remove it from our website. However, if you are pleased with our work, we would be glad to hear about it and most grateful for any endorsements you would like to write for us.